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Powering Social Care - Standalone or Systemwide

Our vision is to improve lives by strengthening the connection between service provision and outcomes, one community at a time. We do this by: 

  • Turning data into action with real-time tracking, outcomes reporting, and insights that unlock funding

  • Giving agencies the tools they need to manage care, track services, and stay compliant

  • Making it simple for organizations to collaborate - or operate independently - with flexible, secure technology

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A Better Way to Deliver Social Care

What if you could see — and respond to — the needs that matter most in your community? What if care coordination didn’t stop at referrals, but truly connected people to services in real time?

 

That’s not a vision. That’s what Community CareLink helps our partners do every day.

From individual case tracking to systemwide integration, CCL makes it possible to coordinate care, close loops, and drive outcomes — all through a platform designed for the people doing the work.

Case management-built.
Care-centered. Connected. Coordinated.

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Case management-built  

Custom, case management views:  

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  • Client profiles show all pertinent information face-up 

  • Program manager dashboards help to manage case loads 

  • Easily change client status, add resources or discharge from the dashboard  

  • Facilities reporting with associated costs 

  • Documents manager to easily and securely manage client docs and eSignatures 

  • One-on-one or group therapy notes 

  • Client alerts based on treatment plan, needs and triage protocol  

  • Crisis call management, from intake to referral  

  • SOAP-based case management notes

Care-centered

  • Intake process designed from best practice/industry standards 

  • Intuitive charting  

  • Residential capabilities to identify highest areas of need or gaps in care across a resident community  

    • Bed boards  

    • Facilities reporting  

    • Group therapy management  

  • Service delivery plan management  

    • Track social determinants of health across critical domains like financial, employment, career, housing and much more  

  • Customizable intake forms  

  • Agency document storage 

  • In-platform eSignature capabilities  

  • Crisis call intake and management

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Connected

  • In-platform, HIPAA-compliant messaging with document attachments 

  • SaaS-enabled platform for easy set up and access across the community  

  • Referral networking  

  • Custom intake form for self-application  

  • From referrals dash, view and act on inbound and outbound referrals 

  • Refer to internal or external partners across the social safety net  

  • Resource guides connect resources across an entire community via a searchable database, regardless of status on the platform  

Organizational Management

  • Access a library of templated, pre-built and commonly used reports 

  • Build customizable reports based on organizational needs

  • Report on the community, organization, program or individual level  

  • Report on program effectiveness, participation, completion rates and more  

  • Show program outcomes to earn additional funding 

  • Track costs across the entire organization  

  • Identify areas for improvement 

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"62% of the funders that have contributed to the capital campaign are first-time Amethyst Place donors, which suggests that we have been able to tell a richer story about our impact to give them the confidence and motivation to invest in our expansion."

SARAH KNOPF-AMELUNG

Director of Strategy & Growth | Amethyst Place

Kansas City-based women’s recovery and treatment housing facility, Amethyst Place, used data from CCL to show the donor community the need for additional services, leading to the investment in a new $15.4M long-term housing expansion of its current facilities. Read the case study here.  

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Stay up to date

To stay up to date on the latest platform updates, industry news and to follow other program success stories, follow us on LinkedIn.  

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