Powering Social Care - Standalone or Systemwide
Our vision is to improve lives by strengthening the connection between service provision and outcomes, one community at a time. We do this by:
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Turning data into action with real-time tracking, outcomes reporting, and insights that unlock funding
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Giving agencies the tools they need to manage care, track services, and stay compliant
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Making it simple for organizations to collaborate - or operate independently - with flexible, secure technology

A Better Way to Deliver Social Care
What if you could see — and respond to — the needs that matter most in your community? What if care coordination didn’t stop at referrals, but truly connected people to services in real time?
That’s not a vision. That’s what Community CareLink helps our partners do every day.
From individual case tracking to systemwide integration, CCL makes it possible to coordinate care, close loops, and drive outcomes — all through a platform designed for the people doing the work.
Case management-built.
Care-centered. Connected. Coordinated.

Case management-built
Custom, case management views:
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Client profiles show all pertinent information face-up
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Program manager dashboards help to manage case loads
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Easily change client status, add resources or discharge from the dashboard
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Facilities reporting with associated costs
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Documents manager to easily and securely manage client docs and eSignatures
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One-on-one or group therapy notes
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Client alerts based on treatment plan, needs and triage protocol
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Crisis call management, from intake to referral
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SOAP-based case management notes
Care-centered
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Intake process designed from best practice/industry standards
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Intuitive charting
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Residential capabilities to identify highest areas of need or gaps in care across a resident community
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Bed boards
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Facilities reporting
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Group therapy management
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Service delivery plan management
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Track social determinants of health across critical domains like financial, employment, career, housing and much more
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Customizable intake forms
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Agency document storage
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In-platform eSignature capabilities
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Crisis call intake and management


Connected
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In-platform, HIPAA-compliant messaging with document attachments
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SaaS-enabled platform for easy set up and access across the community
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Referral networking
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Custom intake form for self-application
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From referrals dash, view and act on inbound and outbound referrals
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Refer to internal or external partners across the social safety net
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Resource guides connect resources across an entire community via a searchable database, regardless of status on the platform
Organizational Management
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Access a library of templated, pre-built and commonly used reports
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Build customizable reports based on organizational needs
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Report on the community, organization, program or individual level
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Report on program effectiveness, participation, completion rates and more
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Show program outcomes to earn additional funding
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Track costs across the entire organization
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Identify areas for improvement

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